Terms of service

Name of company

Kengo West Corporation

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Business owner

President Nishikawa

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Location

3-5-8 Kamiosaki, Shinagawa-ku, Tokyo
Zip code: 1410021

Contact

We can be reached at info@kengowest.com or you can send us your inquiry through the Inquiry form (Response time: 9:00-17:00, holidays: Sat/Sun and Japanese public holidays)

Selling price

The selling price is inclusive of tax. In addition, a separate shipping fee may be charged. Please check the product page for details on shipping charges.

Steps and timing of payment

Payment method: Only credit card payment is available.
Availability: We accept orders online 24x7. Payment will be confirmed when your order is confirmed.

Time of delivery of services or goods

We will ship within 5 days after your payment has been confirmed. (Note: Above conditions do not apply for pre-ordered products. We will let you know a separate shipping date according to your purchase)

Return policy

Please refer to the Refund Policy